Shipping policy

Free shipping on all orders above $12.99. 

Delivery

Sheets is responsible for each order during the time it is in transit until it is delivered to your specified delivery address. Once an order is delivered to your address and shows as delivered via carrier tracking information, responsibility for such order passes to you. Should you have issues with an order that shows as delivered, please contact the carrier directly.

Delivery of any order costing in excess of $500.00 will require a signature acknowledging receipt to be delivered. Such orders cannot be left at places of delivery if you, or someone you have authorized to accept delivery, is not present to accept delivery. Anyone at the delivery address who is 18 years of age or older will be deemed to be authorized to accept delivery on your behalf.

Standard delivery is generally 4-6 business days for USA shipments (excluding weekends and holidays). During the holidays, standard delivery is generally 7-10 business days (excluding weekends and holidays). Standard delivery to Canada is generally 8-10 business days. However, we cannot guarantee that orders will be delivered in accordance with the foregoing time frames. A tracking number will be sent to the email address provided during checkout once an order has shipped. Although it is our intention to deliver orders in accordance with any confirmed delivery date we have given to you for any order which we accept, we cannot guarantee any firm delivery dates. We will endeavor to notify you if we anticipate that we will be unable to meet a confirmed delivery date, but in no event will we be responsible for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

It is your responsibility to provide Sheets with an updated and accurate shipping address. Should you need to update your address for any reason, you can update your address by signing into your account via the Site. If Sheets ships any order to an address that is inaccurate or outdated, Sheets will have no responsibility to replace or refund that order . Should you have any trouble updating your shipping address, please email support@sheetslaundryclub.com promptly so we can help correct your information before your order ships.